Frequently Asked Questions

For an even smoother flight. All topics

How do I add travel insurance to my booking?collapsed

In the booking process, you just need to select the option “Insurance” under the “Total Amount” section. Allianz Global Assistance insurance is available for credit card payments except Diners, UATP, Visa Electron and top-up cards. Travel insurance is only available in certain markets. Children under 2 years old are insured free of charge and benefit from all the cover included in this policy.

Do I have to purchase travel insurance for all passengers of the flight?collapsed

No. You may purchase travel insurance for only one of the passengers. You just need to click here or in the grey area of the purchase page next to the “Total Amount” section.

Where can I access the Travel Insurance Terms & Conditions?collapsed

In the grey area of the purchase page through the booking process, next to the "Total Amount" section you can access the link here.

Will the total amount include the insurance?collapsed

If you added the travel insurance option, the total amount of the trip will be recalculated to include the insurance amount.

Can I add insurance for my sports equipment?collapsed

Yes. In some markets, it is also possible to purchase insurance for surf boards and golf equipment. In the grey area of the purchase page, next to the Total Amount section, you will find all the necessary information.

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