Manage Your Booking
Insert your booking details.
Would you like to change your itinerary? Select your seat? Now you can, with the Manage Your Booking app.
This app allows you to:
- View and edit your booking data (telephone number and e-mail).
- Add your Frequent Flyer number (Victoria or Star Alliance) to your booking.
- Change the itinerary of your booking, either before or after the start of your trip (see conditions below).
- Calculate and simulate all costs associated with changing your itinerary.
- Pay and reissue your electronic ticket for the new itinerary.
- Select your seat for your flight.
- Reserve special in-flight services to assist passengers with reduced mobility (ramp and wheel chair).
Conditions that apply to changing the itinerary of your booking:
- Only clients who have an electronic TAP ticket for a booking made at least 24 hours earlier are allowed to make changes.
- Passengers with Victoria and Corporate award tickets, tickets issued by travel agencies and promotional tickets are only allowed to view their booking details.
- Changes can only be made to flights/dates. Routes cannot be changed.
- Only changes that cover all passengers included in the booking are authorized, and some auxiliary services cannot be changed, such as: unaccompanied minors, transport of sports equipment, bicycles, extra baggage, special meals, Fast Track, lounge, transport of animals in the cabin or hold, medical cases and transport of weapons.