TAP Portugal  

Blind or Visual Impaired

TAP Portugal provides assistance to visually impaired passengers and transport of guide dogs


Guide dogs on board

Blind passengers must inform TAP of their disability when booking, even if they are travelling with a guide dog.

They will be provided with special assistance at the airport until they board the aircraft. They should go to the Special Assistance desk at the airport.

If blind passengers will be bringing a service dog on the flight, TAP must be informed and it will be treated as a guide dog under the following conditions:

Pursuant to Article 3(4) of Decree-Law 74/2007:

  • Assistance dogs are not required to wear a muzzle when in public places. 
  • The animal is not allowed to move around the plane or occupy a seat.

This service is free.

Please note that in some such as South Africa, the transport of animals, even guide dogs, is not allowed.

Pet Travel Scheme (PETS) rules for pets coming into the United Kingdom will change on January 2012 when the UK brings its procedures into line with the European Union. 

For further information, please see links below:

Travelling with Pets - Department for Environment Food and Rural Affairs

Pets entering the UK from 01 January 2012 must comply with the new rules:

Pet Travel rules from 1 January 2012 - Department for Environment Food and Rural Affairs


For further information about the transport of animals:

Travelling with animals