Frequently Asked Questions

From side trip to stopover. All topics

What is a stopover?collapsed

A stopover is an intermediate stop. Should you wish to interrupt your journey, you can only do so once, either on the outbound or return journey. Changing flights within a 24-hour period doesn’t count as an intermediate stopover. Stopovers are not allowed on a one-way flight.

What is a side trip?collapsed

When you are planning to travel more than once to the same destination, then you need a second ticket. Example: Paris – Oporto – Barcelona – Oporto – Milan – Oporto – Paris (2nd ticket for the Oporto – Milan – Oporto route).

Can I travel through different zones?collapsed

Yes, you can. If you want to get to your destination by going through a more distant award zone, the miles needed will be calculated as the sum of the award zones, based on the flight segments booked.

What is Open Jaw?collapsed

If you wish to return on a flight that departs from a different airport to the one where you landed, you can, even if the return flight airport is not located in the same award zone. The number of miles charged will be calculated as the sum of the award zones. Example: Flight from Lisbon to Madrid in economy class/Return flight from Copenhagen to Lisbon in economy class (20,000 miles).

Can I use my miles on "code-share" flights?collapsed

A codeshare flight is one sold under the code of more than one airline. You can use your air miles to book TAP-operated flights. For example, if you want to make a booking with TAP on a flight operated by Olympic Airways, you will not be able to do so with an Award Ticket. You can use your air miles to book flights operated by TAP, Star Alliance Network airlines or our other partners airlines, where this type of award is allowed.

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