Frequently Asked Questions

Information on your pet's transportation. All topics

Can I travel with my pet?collapsed

Yes. TAP allows the transportation of animals in the cabin or the hold, depending on the weight, size and species of the animal. You must inform us in advance through our Reservations Centre or your travel agent. Please take into account the health documents required for your destination. All rules and procedures are available in this page.

Can I take a guide dog into the cabin with me?collapsed

Yes. TAP provides assistance to visually impaired passengers and transport of guide dogs. Blind passengers must inform the airline of their disability when booking the flight, even if they are not travelling with a guide dog. They will be provided with special assistance at the airport until they board the aircraft. They should go to the Special Assistance desk at the airport.

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