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Check-in Online

Carry out your own Check-in and print your Boarding Card before going to the airport! All from your computer!

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Before beginning your online check-in,
carefully read the conditions of this service.

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Performing an Online Check-in is very straightforward. You just need to follow these 3 steps.

Step 1

First we need to identify your flight and your reservation. You can choose to do so using your frequent flyer number (if you indicated it when you made your reservation), or using your eletronic ticket number.

Step 2

In this phase your check-in process has already been completed. If you would like, you may choose a seat that is most convenient for you.

Step 3

In order for your check-in process to be concluded, you will need to print your boarding card. If your seat is changed after already having completed check-in, a boarding card should be printed again, as it is the last thing that should be handed in at the Boarding Gate.

Important information about baggage.

We recommend you read the following topics on baggage transportation with care.


Prohibited Luggage

Carry-On Baggage

Cabin Luggage

Excess Luggage

Checked Luggage

Important Recommendations

General conditions of this service

Online Check-in is available:

  • From 24 hours in advance and 90 mins. prior to your flight's departure.
    Except for Luanda: from 24 hours in advance and up to 5 hours prior to your flight's departure.
  • For passengers holders of electronic ticket with confirmed reservations on flights operated by TAP or Portugalia.
  • For passengers traveling with or without baggage.
  • If traveling with baggage, check which desks and baggage delivery time limits apply at airports, click here.
  • For flights departing from:
    • Angola (Luanda - only available from 24 hours in advance and up to 5 hours prior to your flight's departure)
    • Belgium (Brussels)
    • Brazil (Belo Horizonte, Brasilia, Fortaleza, Natal, Recife, Rio de Janeiro, Salvador, Sao Paulo)
      NB: When travelling with or without baggage you MUST proceed to the TOP Executive class ticket desk so the boarding fee seal can be affixed to your Boarding Card without which you will not be allowed access to your boarding gate.
    • Denmark (Copenhagen)
    • France (Paris, Charles de Gaulle; Paris, Orly)
    • Italy (Rome; Milan, Linate; Milan, Malpensa; Bologna; Venice)
    • Netherlands (Amsterdam)
    • Norway (Oslo)
    • Portugal (Lisbon, Faro, Funchal, Horta, Pico, Ponta Delgada, Oporto, Porto Santo, Terceira)
    • Spain (Madrid, Barcelona)
    • Sweden (Stockholm)
    • United Kingdom (London, Gatwick; London, Heathrow)
    • to the entire TAP network, except for the USA.

IMPORTANT: This service is not available to passengers on resident or student ticket tariffs (Madeira and Azores Islands).

FAQ

Should you have any questions as how to use this service, click here to go to our FAQ page.


To print your Boarding Card, you need to have installed in you computer Adobe Acrobat Reader ®.