Many passengers suffer from reduced mobility, however can go up and come down stairs and move around within the cabin of the airplane.

The greatest obstacle is the distance to and from the airplane. After making the request on the reservation, this type of wheel chair will be available at check-in.

It is a free service.

Steps

Applies in the cases in which passengers, for the fact of having reduced mobility, cannot go up or come down stairs.

Ramp

It is a free service.

Up to the Place

In the continuation of harmonization of procedures resulting from the service agreement for passenger air transportation, we inform that passengers that travel with wheel chairs, have great difficulty in mobility or are dependant on others should, for their own comfort and safety, travel accompanied.

However, if a passenger intends to travel alone assuring that he/she is able to ensure his/her physical mobility he/she is allowed to do so, provided that the passenger is alerted to the fact that:

• It will be his/her entire responsibility to satisfy any physical need - mobility or other – in-flight;
• TAP is not obligated to render any type of in-flight assistance due to the limitations of the passenger.