Manage Your Booking

Insert your booking details.

   

My bookings

Would you like to change your itinerary? Select your seat? Now you can, with the Manage Your Booking app.

This app allows you to:

  • View and edit your booking data (telephone number and e-mail).
  • Add your Frequent Flyer number (Victoria or Star Alliance) to your booking.
  • Change the itinerary of your booking, before or after the start of your journey (see conditions below).
  • Calculate and simulate all costs associated with changing your itinerary.
  • Pay and reissue your electronic ticket for the new itinerary.
  • Select your seat for your flight.
  • Get an upgrade to travel in Business Class.
  • Reserve special in-flight services to assist passengers with reduced mobility (ramp and wheel chair).
  • Book/buy your seating on board.
  • Book/buy access to Lounges.
  • Book/buy Fast Track access.
  • Buy extra luggage allowance.

Conditions that apply to changing the itinerary of your booking:

  • Only clients who have an electronic TAP ticket for a booking made at least 24 hours earlier are allowed to make changes.
  • Passengers with Victoria and Corporate award tickets, tickets issued by travel agencies and promotional tickets are only allowed to view their booking details.
  • Changes can only be made to flights/dates. Routes cannot be changed.
  • Only changes that cover all passengers included in the booking are authorised, and some auxiliary services cannot be changed, such as: unaccompanied minors, transport of sporting equipment, bicycles, special meals, transport of animals in the cabin or hold, medical cases and transport of weapons, hotel booking (Bom Dia Lisboa/Porto Programme), prepaid seat booking, lounge access and Fast Track.

 

Make each journey a great one.