TAP Products

1 flight, 5 ways to travel.

 

TAP Products

     
Note:

See here the conditions of TAP Products for Long-Haul flights, and for customers who bought tickets to Europe and North Africa, on or before 31st August 2016.

 

From 1st September 2016, new TAP fares will be available for Europe and North Africa. For more information, click here.

 

 

Each of these products is associated with different services, relating to reservations and advantages on the ground and on board. Discover the options we offer:

  tap|discount tap|basic tap|classic tap|plus tap|executive
Reservations    

Ticket changes

Charge (1) Charge (1) Charge (1) No charge (2) No charge (2) 

Refunding

Not Applicable Not Applicable Partial (1) Total (2)  Total (2)

Victoria Miles

10% 50% / 100% (3) 100% 125% 200% 

  tap|discount tap|basic tap|classic tap|plus tap|executive
Ground and on board services * 
Priority Check-in Not Applicable Not Applicable Not Applicable Applicable Applicable 
Priority security/x-ray Not Applicable Not Applicable    Applicable(4)

  Applicable(5)

 Applicable(5)

Lounge access Not Applicable Not Applicable Not Applicable   Applicable(6)   Applicable (7)
Access to Premium Customer Centre (Lisbon)
Not Applicable Not Applicable Not Applicable Not Applicable Applicable (8)
Priority baggage Not Applicable Not Applicable Not Applicable Applicable Applicable 
Seat reservation Applicable(9) Applicable(9) Applicable(9) Applicable(9)     Applicable(10)
Upgrade with miles Not Applicable Not Applicable Applicable Applicable
Differentiated boarding
Not Applicable Not Applicable Not Applicable Applicable  Applicable
Differentiated disembarkation
 Not Applicable Not Applicable  Not Applicable   Not Applicable     Applicable(11)
Parking (Portugal) Not Applicable Not Applicable Not Applicable Not Applicable Applicable 
Valet Parking (Lisbon / Porto) Not Applicable Not Applicable Not Applicable Not Applicable Applicable 
Newspaper Applicable (12) Applicable (12) Applicable (12) Applicable (12) Applicable(13) 
On board service
Economy Service
(14)
Economy Service
(14)
Economy Service
(14)
Economy Service
(14)

Executive Service (15)

Exclusive benefits with TAP ground partners
Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable 

 

* TAP/TAP Express aircraft

(1) The amount of the penalties varies depending on the destination. Different conditions apply before and after departure.
(2) Not applicable in some promotional fares. Penalty for no-show applies on some routes.
(3) 50% medium haul and 100% long haul.
(4) Against payment.
(5) Not all airports offer this facility.
(6) Against payment.
(7) TAP Lounges, Star Alliance Airline Lounges and Contracted Lounges.
(8) Exception: domestic flights within Portugal, for which the Blue Lounge in Lisbon Airport’s Terminal 1 is available.
(9) Against payment.
(10) Subject to confirmation on the date of travel.
(11) For long haul flights.
(12) Your in-flight reading is available on the screen of your mobile device. The newspapers and magazines must be downloaded before boarding, and can be read offline on your smartphone or tablet (tap|executive: can download up to seven different titles / tap|plus: has three titles available / tap|classic and tap|basic: can download two titles / tap|discount: has access to just one title). This free service is available via the TAP mobile app (valid only for TAP Clients travelling on flights operated by the company).
(13) Choice on board.
(14) Economic meal and entertainment.
(15) Wardrobe, newspaper and magazine executive meal (3 options long haul), amenity-kit (long haul).

 

For more detailed information, check the conditions of your fare.