Frequently Asked Questions

Check-in will meet you at your place. All topics

Can I check in from my home?collapsed

TAP has a partnership with Skybags that offers a personalised check-in and luggage pick up at your home or address. It is available to passengers flying from Lisbon Airport.

What is the price for Home Check-in service?collapsed

The Home Check-in service with Skybags costs €35 per passenger, within the Greater Lisbon area (Lisbon, Sintra and Cascais Line, Almada and Caparica). Please check conditions at Skybags’ website.

How can I request Home Check-in service?collapsed

You just need to call the Skybags Contact Center (808 20 20 03) or e-mail your request to, providing your flight and personal information.

I'm a Victoria Client. Do I benefit from using the Home Check-in service?collapsed

Yes. A Victoria Client can earn up to 750 miles by using the Skybags service. During special campaign periods, clients can get extra miles. Skybags does not charge for the extra piece of luggage allowed to Gold and Silver Victoria Members. You can find more information here.

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