FREQUENTLY ASKED QUESTIONS

Recommendations and special services for babies and infants. All topics
 
 

Can a child travel alone?collapsed

Children under 12 travelling alone are considered unaccompanied minors. Certain rules must be complied with when they travel with TAP. It is not possible to make an online reservation in this case, you must contact your nearest TAP Office. Find all relevant information on here.

Can TAP provide an escort for a minor?collapsed

Yes. Children between 5 and 11 years (inclusive) may travel as “unaccompanied minors”:

  • You must inform us when booking that your child will be travelling alone
  • On the day of the flight, please go to the special assistance check-in desk so that aTAP staff member can accompany the child to the aircraft. From then on the cabin crew will be responsible for the child
  • On arrival at the destination, the child will remain accompanied until they are handed over to the person responsible for him
For children from 3 months to 5 years (inclusive) you can request the personal companion service, for which there is also an associated cost. Find out more on here.

I will be travelling with a baby. Do I need to bring a cot?collapsed

If you are travelling with a baby, you can request a free cot for flights operated by TAP, under certain conditions. Find more information on here.

Am I allowed to bring an infant car seat for my child?collapsed

Yes. Infant car seats are allowed on TAP aircraft for children under 5, but under certain conditions. Find out more on here.

What are the rules regarding pushchairs?collapsed

Your baby can remain in the pushchair until reaching the door of the aircraft. After that, TAP will take care of it, keeping it in the hold. It will be waiting for your baby when you reach your destination.

Can I bring infant food onto the aircraft?collapsed

Yes. TAP allows you to bring infant food in your hand luggage, but only for consumption during the flight. Please note that you must comply with restrictions related to carrying liquids.

I want to travel with a child on the day he/she turns 2. What ticket should I buy?collapsed

If your child turns 2 during the trip, a child ticket must be issued at the start.





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