Service fees

Changes after Award Ticket issuance € 50
Service charge - Victoria Service Centre € 25
Service charge - Online booking € 10 
Service charge - No-show € 80
Re-crediting of miles:  
→ Miles and Silver Clients: European flights € 80
→ Miles and Silver Clients: Except Europe € 120
→ Gold Clients and TAP AMEX Platinum: All destinations € 80


* Amounts apply from 15 March 2016. 

Taxes payment is applicable for each passenger.



Terms and Conditions



  • After award ticket issuance, only the date of travel or flight number (time) can be changed. Is is not possible to change the booking class or route.
  • All Award Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
  • The service charge for Victoria Service Centre is not refundable.
  • Amounts updated on 15 March 2016 and posted on the site on 01 March 2016.