Frequently Asked QuestionsTools to see if your luggage respects or exceeds the limits allowed. All topics
This is a tool where you can obtain detailed information about what luggage you can take into the cabin or the hold of the aircraft, on all flights operated by TAP/Portugália. You can use it here.
The information provided by the luggage simulator is only valid for flights operated by TAP/Portugália.
For complete and specific details, please select the type of passenger (Adult, Child or Baby) in the start menu, as well as the frequent flyer status if it applies.
No. For matters related to lost luggage, and should you not have a file reference yet, you should contact our Contact Center.
This is a tool for calculating the additional charges to carry excess luggage or extra luggage in the hold of the aircraft, on flights operated by TAP/Portugália. You can use it here.
The information provided by the excess luggage calculator is only valid for flights operated by TAP/Portugália.
No. Currently, the excess luggage calculator only allows you to calculate the extra charges you have to pay. To pre-book extra luggage and payment, please contact our Contact Center or a TAP counter in the airport.