Many passengers suffer from reduced mobility, however can go up and come down stairs and move around within the cabin of the airplane.
The greatest obstacle is the distance to and from the airplane. After making the request on the reservation, this type of wheel chair will be available at check-in.
It is a free service.
Steps
Applies in the cases in which passengers, for the fact of having reduced mobility, cannot go up or come down stairs.
Ramp
It is a free service.
Up to the Place
In the continuation of harmonization of procedures resulting from the service agreement for passenger air transportation, we inform that passengers that travel with wheelchairs, have great difficulty in mobility or are dependant on others should, for their own comfort and safety, travel accompanied.
However, if a passenger intends to travel alone assuring that he/she is able to ensure his/her physical mobility he/she is allowed to do so, provided that the passenger is alerted to the fact that:
- TAP accepts such passengers to travel unescorted, but it is not obliged to provide them any on-board assistance that contravenes passengers statement of self reliance, such as assistance in the toilet, lifting, carrying or feeding passengers.
The passenger does not need medical authorization to travel. It will only be necessary if health problems arise and to investigate treatment of a medical case.
A waiting list for a wheelchair is not permitted.
On-Board Wheelchair
On wide body aircraft, a specially developed on-board wheelchair is available to passengers with reduced mobility so that they can also use the toilets without problems during long flights.
Travelling with Personal Wheelchair
In accordance with the Regulation 1107/2006 (see PDF on the side) regarding the rights of Disabled Persons and Persons with Reduced Mobility when travelling by air, we inform that:
- If the passenger wishes to travel with his/her personal wheelchair, it's necessary to warn the airline at least 48 hours in advance;
- It's also necessary to inform the type of wheelchair and battery.
Passagers with Reduced Mobility (PRM)
We inform that, as from 13 May 2009, at LIS/OPO/EWR airports, any passenger that wishes to do so, may consult a copy of DOT, 14 CFR Part 382 ACAA relating to the «Nondiscrimination on the Basis of Disability in Air Travel; Final Rule».
For those interested, we would like to notify you that you may obtain directly from DOT, a copy of Part 382 or also more information, through the following contacts - bob.ashby@dot.gov and blane.workie@dot.gov.
