If you need special assistance due to incapacity or limited mobility, please request this service when you book your flight .
The airport provides assistance for customers with special needs.
To obtain this service, you should request it when you book your flight or up to 48hrs prior to departure, either directly to TAP or through your travel agency.
A special desk has been created at Lisbon Airport (number 13) to provide you with priority service. You should report to check-in at the following times:
Recommended time:
- 3hrs prior to departure for intercontinental flights
- 2 hrs prior to departure for European and domestic flights
Latest possible time:
- 2hrs prior to departure for intercontinental flights
- 1h30 prior to departure for European and domestic flights
TAP cannot guarantee services beyond these times.
For more information, please click here.
