For those travelling with a special medical condition.
If you have any of the conditions described below, or suffer from any other serious or debilitating illness, you must request Medical Information for Fitness to Travel (MEDIF) authorisation from your airline.
Send TAP a print-out of the Medical Information for Fitness to Travel - MEDIF (Part 2) (PDF, 0.1Mb, en) completed by your doctor. Once this document has been analysed by TAP’s doctor, the airline will inform the passenger whether they will be permitted to travel and under what conditions.
Send MEDIF to the to the fax number (+351) 21 841 5880 or to the email firstname.lastname@example.org (this e-mail serves MEDIF purposes only, other issues will be ignored).
Do not forget to carry your medication with you in your hand luggage and to take it as prescribed.
TAP Portugal advice: if you use injected medication (for example, insulin) and you are travelling to a country with limited resources, you should always carry sufficient medication and syringes for your entire stay, and also carry the written medical indication with you.
You must request MEDIF authorisation if any of the following apply:
- Casts or immobilisation splints;
- Chronic cardiac condition (e.g. angina or heart failure);
- Chronic respiratory condition (e.g. bronchitis or emphysema);
- Recent acute myocardial infarction;
- Recently suffered a stroke;
- Active untreated contagious or infectious disease;
- Non-controlled psychiatric illness;
- Recently been a hospital inpatient;
- Recent surgery, especially thoracic, abdominal, cranial or ocular;
- Require to be transported on a stretcher;
- Require medical assistance from nurses or paramedics;
- Require additional oxygen or other in-flight medical equipment;
- Pregnant with complications or are past the 36-week stage, or the 32-week stage in the case of a multiple pregnancy;
- Child under the age of seven days.
- You feel ill, feverish, have a persistent cough or are vomiting;
- You have diabetes or epilepsy with recent complications, and/or there are other pathologies with which the flight might interfere;
- You experience shortage of breath while walking or climbing stairs;
- You have marks on your skin that may be compatible with a contagious disease;
- You appear confused, and behave in a strange or inappropriate manner that suggests intoxication by alcohol or drugs;
- You appear to have any untreated illness that could be aggravated during the flight;
- You appear to present a physical condition or behaviour that could be dangerous or uncomfortable to other passengers, particularly in respect of the flight’s safety, punctuality or possibility of causing it to be diverted.
In order to travel alone you must be able to:
- Breathe spontaneously without the need for supplementary oxygen;
- Feed yourself independently;
- Move from your seat to a wheelchair;
- Communicate with the cabin crew and follow their advice and instructions;
- Use the toilets without assistance from the cabin crew;
- Administer your own medication.
You must be accompanied by a fit and healthy passenger if you are unable to:
- Unfasten your safety belt, leave your seat and reach an emergency exit without help;
- Remove and put your life vest on without help;
- Place the oxygen mask over your face without help;
- Understand the safety briefing or any advice or instructions given by the crew in the event of an emergency.
This list offers guidance for the most frequent medical conditions. In case of doubt, please contact UCS - Cuidados de Saúde Integrados S.A.