TAP Portugal  
 
 
 
 
 
 
recomendacoes

Important recommendations

Advice to keep in mind while carrying baggage

     
 

Important recommendations

  • Baggage must always be properly labelled with your name and address both inside and out and should be locked or padlocked.
  • Do not carry fragile, perishable or valuable items or documents in checked baggage.
  • Make sure that the bag tags given to you when checking your baggage match your destination. On flights to Europe with connections in Lisbon the destination indicated must be the end of your journey.
  • When collecting your baggage, make sure that the tag number is the same as yours.
  • For your own safety, do not carry items for other people without knowing what they contain.
  • Do not exceed your baggage allowance and respect the limits of its physical resistance.
  • Complaints about baggage irregularities must be made immediately to TAP staff when you collect your bags or find that it has been misplaced and before you leave the baggage hall.