TAP Portugal  
 
 
 
 
 
 
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Mobile Check-in

Now you can also check in in comfort via your mobile phone or tablet.

     
 
 

Mobile Check-in

From now on, TAP allows you to check in through your mobile phone via the FlyTAP Mobile, iPhone / iPod Touch, iPad and Android devices!

Mobile Check-In Availability:

  • You can use Mobile Check-in for departures from the following cities to the whole TAP network: Amsterdam, Barcelona, Bilbao, Bologna, Bordeaux, Brussels, Bucharest, Copenhagen, Stockholm, Faro, Funchal, Helsinki, Horta, Lisbon, London (Heathrow and Gatwick), Lyon, Luxembourg, Madrid, Malaga, Manchester, Marseilles, Milan (Linate and Malpensa), Moscow, Nice, Oslo, Paris, Pico, Ponta Delgada, Porto, Porto Santo, Prague, Rome, Sao Paulo (Guarulhos), Seville, Terceira, Toulouse, Turin, Valencia, Warsaw and Venice.
  • From 48 hours to an hour and a half before flight departure. 
  • For passengers with an electronic ticket and confirmed booking on flights operated by TAP.
  • For passengers travelling with or without luggage. If you are travelling with luggage, check on the luggage drop-off tab which desks to use for luggage drop-off at the airports and what the time limits are.
  • Boarding closes 15 minutes before the plane’s departure time and if you are travelling with luggage you have to arrive before the times given in the Drop-off table.

Attention: Passengers travelling from Lisbon to Funchal (and vice-versa) on international flights continuing on to or returning from Caracas (flights with three-digit numbers, e.g. TP148, TP149, TP152) are required to go through passport control. For this reason you should arrive at the airport earlier than is normally required for domestic flights.

Exceptions for this service:

  • Service not available for those with resident and student tickets.
  • If you have been asked to confirm your credit card details in person at a TAP desk or at check-in, Mobile Check-in will not be possible.
  • Service not available to passengers who have special requests or needs on their booking, such as: unaccompanied minor service, wheelchair or other special assistance requests, pet transport in the cabin or in the hold.
  • Service not available for destinations with APIS (Advanced Passenger Information System - a system adopted by several countries, in which airlines gather specific information on each passenger).
     

Read these FAQs for using this service.

 

Luggage Drop-off Counters

 

Origin Airports Luggage Drop-off Counter
Lisbon

Terminal 1: 70-80 

Porto 22 (Drop-Off / Check-In Online /Check-in without Luggage);
21 (Special Assistance);
Counters 16 to 20 (Common Check-in)
Funchal  8
Porto Santo
Horta tap|executive 
Ponta Delgada tap|executive 
Pico tap|executive 
Terceira tap|executive 

 

Time Limit for Luggage delivery

 

Origin Airports Time limit for luggage delivery before the flight departure time (in minutes)
  To: UK, Croatia, Hungary, Czech Republic, Switzerland, Africa, Brazil and Venezuela To: Belgium, Denmark, Sweden, France, Germany, Italy, Luxembourg, Netherlands, Spain and Portugal 
Lisbon 60 60
Porto 60 60
Funchal 45 45
 To all countries:
Porto Santo 45
Horta 45
Ponta Delgada 45
Pico 45
Terceira 45