Temporary U.S. Entry Restriction
TAP alerts its Customers with tickets to or via the United States of America for the new US immigration policy, which can be verified at US Embassies or Consulates.
Entry to the US of passengers with passports issued in Libya, Iran, Iraq, Somalia, Sudan, Syria and Yemen will be restricted until April 27, 2017 inclusive
If you are covered by this policy and have purchased tickets to the US or with stopovers in this country, issued by TAP by February 1, 2017, you may contact the Company’s Contact Center
and change them to travel at a later date than the above mentioned – April 27, 2017 – and until February 1, 2018, free of charge, within the same reservation class - Economic or Executive - and according to the availability of seats on flights. Alternatively, it is possible to change the trip to another destination without rebooking fee, within the indicated periods, being charged any fare difference. You can also request the refund of your ticket or the issuance of a travel voucher of the same amount.
However, for passengers wishing to maintain their reservations and travel based on the recent decision by a Federal Court of the State of Washington that suspended the temporary restraining order of entering the US, TAP informs that those passengers will travel on their own responsibility, since the Company cannot ensure that this situation is not reversed.