When I use Mobile Check-in, how long before the flight do I need to be at the airport?
If you are travelling with checked luggage, please consult the drop-off timetables here. If you are travelling with hand luggage only, you must only keep in mind that the boarding gate closes 15 minutes before the scheduled time of departure.
Yes, for all reservations with more than 9 passengers, you may use Mobile Check-in. However, we recommend each passenger checks in individually, so that the boarding pass is sent to their own mobile phones.
Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.