My flight is scheduled and I want to cancel or change it


Changes and refunds will be processed according to the terms and conditions of the fares you have purchased; more information here.

Reschedule flight
    TAP charges no change fees for flights booked until December 31, 2021.

    You can reschedule your flight online.

Voucher refund
    • You must book your flight within 1 year and travel up to 360 days after booking;
    • Easy online issuance;
    • Total or partial use of the voucher is allowed.
Refund to the original payment method
    You can request a ticket refund, according to the terms and conditions of the fare you have purchased, to the original payment method.



If you purchased your ticket through an agency, contact your travel agency first to request the refund.