Contacts - General, Corporate and TAP Miles&Go

Contacts

We’re always here to help. Here are the different ways of talking to us.
Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Contact Center

Monday to Sunday: From 8h to 24h (WET) Portugal mainland time
Cost per call:
0,20€ per call from a German landline.
0,60€ per call from German mobile networks. If connecting from abroad, different tariffs may increase.

Other contacts

Write to us

Help Center

Help Centre

Only for matters concerning the transport of baggage not accompanied by a passenger or transporting cargo.

Local Offices

Choose a location:

Contact Center

Monday to Sunday: From 8h to 24h (WET) Portugal mainland time
Cost per call:
0,20€ per call from a German landline.
0,60€ per call from German mobile networks. If connecting from abroad, different tariffs may increase.

Ticket Desk

2 hours prior and 30 min. after the time of departure of scheduled flight.
Reservations, changes and reimbursement only via Contact Center - 01806 000 341 (0,20€ per call from a German landline | max. 0,60€ per call from German mobile networks. Prices for international networks may vary.).