Support panel – Need help?

Do you need help?

You’re at the right place!

Questions you might have...

Yes. In order to be accepted as checked baggage, sports and recreational equipment must be properly packed. The transport of sports equipment is subject to availability and to the type of aircraft scheduled to operate the flight. To book the transport of sports equipment, please contact us by calling the Contact Center or visit a TAP counter.

Please read all available information here.

Find out more about Baggage

Help videos

Watch our help videos and find an interactive answer to your questions!
  • Hand baggage guide

    Whenever you travel with TAP you can carry cabin luggage completely free of charge.

  • New TAP Fares | Intercontinental Flights

    From September 1st, TAP’s new fares apply to intercontinental flights. After this date, the discount fare will not include hold baggage.

  • Time to Think

    TAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.

See all (9)


Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Contact Center/Skype

Monday to Sunday: 24h

Other forms of contact

See all