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When can I use the Time to Think option?

Time to Think is only available for bookings made at least 96 hours before the flight departure. If you try to book a flight less than 96 hours prior to departure, the Time to Think option will not be available. If you have a promotion code or conference code, or if you want to book with miles, the Time to Think option will also not be available.

 

How long will my Time to Think pre-booking stay in the system?

The pre-booking will be saved for 48 hours. If you do not complete the Time to Think process within that time, the booking will be automatically cancelled. 

How do I complete my Time to Think pre-booking?

To complete your Time to Think pre-booking you can:

  • Fill out the fields “Reservation number” and “Surname” under “Complete your Time to Think pre-booking";
  • Use the link in the Time to Think confirmation email you received.

Can I make changes to my Time to Think pre-booking?

To make any changes to your pre-booking (such as times, dates, flights, routes, type of passenger, etc.), you will have to cancel the Time to Think pre-booking or let it expire. The charge paid for the service will not be refunded.

 

Can I book extras for my flight with a Time to Think pre-booking?

Other services (such as seat selection, upgrades, extra baggage, etc.) can only be booked after you complete your pre-booking. As soon as you receive your ticket confirmation email, you can add all the extras you want. Find out what’s available here.

Can I use Time to Think for a Stopover?

Because the client can book the Stopover hotel during the booking process, the Time to Think option is not available for a Stopover. Unlike travel, the hotel cannot be pre-booked, making Time to Think incompatible with a Stopover.

How much does it cost to use Time to Think?

The table below shows the charges per person (adult or child), except for infants under 2 years of age, as long as they are below that age limit during all legs of the journey. For further information click here.

What methods of payment are accepted by Time to Think?

Payment for this service can be made by credit card or through iDeal or Alipay pay services.

Help videos

  • Time to Think

    TAP gives you the opportunity to guarantee your booking for 48 hours without the price of the flight changing.

  • TAP Personalised Assistance

    TAP Personalised Assistance guarantees assistance for departures, arrivals and transfers. This support service available to all passengers who want to benefit from this assistance at all the stages of their flight.

  • TAP Gift Vouchers

    Purchase and personalize a Gift Voucher online.

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