Electronic devices

You can use your computer, tablet or smartphone on board. Find out about the conditions!

Use your mobile devices during the flight

TAP allows its passengers to use their smartphone, tablet or laptop during the flight.

However, the devices must be set to "flight mode"; or equivalent during the flight, for safety reasons.

The data and wireless systems must also be switched off as soon as the aircraft door closes. This standard applies to all smartphones and other connected devices.

During take-off and landing all portable devices or equipment of similar weight (e.g. DVD players) must be stowed in the luggage compartment. They can also be stored in the pockets of the seats provided they do not weigh more than 1.36 kilograms and they are not larger in size than the pocket.

The device must be turned off when it is placed in the luggage compartment, or when indicated by the crew.

Devices not permitted during the flight

TAP does not allow passengers to use the following devices, for safety reasons:

  • Walkie-talkies or portable radios;
  • Wireless equipment for PC’s;
  • Remote-control toys;
  • Stereo equipment, including pocket (AM/FM) radios;
  • Radio frequency transmitters or similar equipment or portable TV receivers;
  • Electronic cigarettes, these can however be carried in hand luggage but cannot be used during the flight.
Recommendations for the transport of Samsung Galaxy Note 7 cell phones

TAP Air Portugal Customers are advised that due to safety reasons Samsung Galaxy Note 7 devices can no longer be carried, either on your person or in carry-on or checked luggage on any TAP Air Portugal flight.  
Please do not bring your device to the airport. Should your device be retained at an airport, TAP Air Portugal is not able to return your device nor can we accept responsibility for it while you travel.
We recommend that you contact Samsung directly for more information regarding the global recall process.
For more information please refer to: http://www.samsung.com/uk/note7exchange/
Thank you for your understanding!