My flight has been canceled by TAP

We apologize for any inconvenience. Please check the available options below and choose the one that best suits your needs.
Reschedule flight
You can reschedule your flight for free.
Voucher refund
  • 10% increase compared to the paid amount;
  • You must book your flight within 1 year, and travel up to 360 days after booking;
  • Easy online issuance;
  • Total or partial use of the voucher is allowed.
Refund to the original payment method

You can request a ticket refund to the original payment method.



The online refund request is only available for tickets purchased directly from TAP. If you made your booking via a travel agency, please contact them to request your refund. If you are unable to solve the situation directly with your agency, please contact our team.