At the airport or at home
Regardless of how you check in, don’t forget that you must be at the boarding gate at least 30 before departure time.
Available from 36 hours prior to departure, except flights to the USA, which due to government restrictions are available from up to 24 hours prior to departure.
The start of your trip in the palm of your hand
Always have your boarding card with you with Google Now:
Now you can also access your boarding card automatically with the Google Now feature without having to open your email or changing your settings.
With this feature you can access your boarding card automatically, without opening your email or changing your settings.
Just associate an app-compatible email account on your Android device to start using this new feature, and your boarding card will automatically appear as a notification on the day of your flight.
Advantages
- Fast - The mobile check-in service saves you time. It’s a tool that helps you avoid queues and possible delays.
- Simple - You just need your smartphone or tablet. Download the TAP app and you’re ready to go.
- Eco-friendly - Your boarding pass is downloaded immediately to your smartphone or tablet. You don’t have to print it and can just show it on your device.
The best boarding experience
We know that our passengers’ time is precious.
You can use our Premium Check-in, which speeds up check-in and baggage drop.
This service is available in Lisbon Terminal 1 at counters 01-06:
- Desks 1 to 4:
- Business Class - Top executive, Executive;
- Star Alliance Gold Card;
- TAP Miles&Go Gold Card.
- Desk 5:
- Plus passengers;
- TAP Miles&Go Silver Card.
- Desk 6:
- Ponte Aérea passengers.
And at Porto airport counters 16-17:
- Desk 16:
- Business Class - Top executive, Executive;
- Star Alliance Gold Card;
- TAP Miles&Go Gold Card.
- Desk 17:
- Plus passengers;
- TAP Miles&Go Silver Card.
- Desks 18 and 19:
- Ponte Aérea passengers.
Who can use this service
The Premium Check-in service is available for passengers travelling in:
- Business Class - Top Executive, Executive;
- Plus;
- WIth a Star Alliance Gold card;
- With a TAP Platinum Visa, TAP Business or TAP Gold Visa *.
or passengers holding one of the following cards:
- TAP Miles&Go Gold Card;
- TAP Miles&Go Silver Card.
New Check-in A Area
Modern, spacious and practical, with its Self Bag-Drop service and E-Check-in Kiosks, will make your journey easier.
At Check-in A you can:
- Take care of your baggage;
- Print your boarding card and baggage label;
- Avoid the queues at the desk;
At some airports, you may find our self-service check-in kiosks, which allow you to:
- Check in quickly and automatically.
- Choose your seat and print your board pass.
- Use the e-ticket number, booking code or TAP Miles&Go customer number given when booking as identification.
If you are travelling with baggage, you can hand it in at the drop-off desks at the airport.
Available for all flights operated by TAP or TAP Express (numbered 1 to 3999).
All passengers must be at the boarding gate 30 minutes before departure time, otherwise they may not be allowed to board.
Check-in desks
If you have not managed to check-in online, then for your comfort you can do so at the airport, where you can also seek help from an agent to complete your check-in and bag drop.
Discover the new check-in desks at Adolfo Suárez Madrid - Barajas Airport:
- tap|executive: 401
- Drop off: 402
- Economy: 403-404
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