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    First flight

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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
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    Manage booking 
    Enter your booking code
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    Your booking code is contained in the electronic ticket you will receive by e-mail.
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  • Check-in
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    Insert here your TAP Miles&Go Client Number.
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  • Flight information
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    Gerir Estado do Voo
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Special needs

Your well-being is our priority.

Travel rested and without any worries!
We provide services that aim to help you reach your destination in maximum comfort.

  • Pregnant women If you are pregnant and travelling, see the care you must take before and during the flight.
    Find out more
  • Medical assistance We have created all the conditions so you travel in safety and comfort.
    Find out more
  • Wheelchairs TAP provides assistance on the ground and on board to all passengers with reduced mobility.
    Find out more
  • Seats on board Have you thought about the comfort that this option will give you?
    Find out more
  • Deaf passengers A special service aimed at passengers with hearing impairments.
    Find out more
  • Blind passengers Learn about the assistance available for blind passengers.
    Find out more
  • Health problems See the health problems that require doctor’s authorisation before boarding.
    Find out more
  • Assistance animals Complete information about the conditions for transporting assistance animals.
    Find out more
  • My Way My Way gives special support for disabled or reduced mobility passengers.
    Find out more

Special assistance request

  • Special Needs Form Make your special assistance request before travelling.
    Request here