TAP Miles&Go Program

TAP Miles&Go Program

How do the three levels of the TAP Miles&Go Programme differ?

The TAP Miles&Go Programme has three different client status: TAP Miles&Go, Silver and Gold.The basic level is TAP Miles&Go. Depending on your number of Status Miles or number of flights (segments) on TAP-operated flights, you may reach the other two levels: Silver and Gold.For more details on the three TAP Miles&Go Programme levels, click here.

How can I become a Silver or Gold Client?

For TAP Miles&Go Silver Client status, you will have to earn 30,000 Status Miles or take 25 TAP-operated flights (segments) in your yearly qualification period. Your status will be changed as soon as you reach this total., To maintain TAP Miles&Go Silver status you must earn 20,000 status miles or fly 15 segments operated by TAP. If you are unable to maintain Silver status, you will return to TAP Miles&Go status.
To achieve TAP Miles&Go Gold Client status in that annual period, you have to earn 70,000 Status Miles or take 50 TAP-operated flights (segments). Your annual qualification period starts the month following the one when you joined., To maintain TAP Miles&Go Gold status you must earn 50,000 status miles or fly 40 segments operated by TAP. If you are unable to earn enough status miles keep your TAP Miles&Go Gold membership, we will offer you TAP Miles&Go Silver membership.
Annual qualification period – example: You joined the TAP Miles&Go Programme on 12 March 2010. Your Status Miles and TAP-operated flight (segment) count goes from 1 April 2010 to 31 March 2011, and so on. After the start of your new annual qualification period, you will start earning Status Miles or TAP-operated flights (segments) to keep your Silver or Gold Client status.

Where can I change my personal data?

You can do so under "Edit Profile" on your TAP Miles&Go Account.

What is the annual qualification period?

The annual qualification period is the time in which you can qualify to move to a higher client status or qualify again for your current status.

When does my annual qualification period start or end?

TAP Miles&Go Client: Your annual qualification period starts the month after you join. You then have 12 months to earn Status Miles or take TAP-operated flights (segments) and qualify for Silver Status.
For example: You joined the TAP Miles&Go Programme on 12 March 2010. Your Status Miles and TAP-operated flight (segment) count goes from 1 April 2010 to 31 March 2011. The date you joined is indicated in your TAP Miles&Go Client account.
There is no stipulated number of Status Miles or TAP-operated` flights (segments) to keep your TAP Miles&Go status. However, if you meet the requirements during the annual qualification period, you will be able to move up to the next status, Silver Client, which offers more advantages.
TAP Miles&Go Silver and Gold Client Status: To keep your current status or qualify for a higher level, you need to earn either the necessary number of Status Miles (30,000 Silver Client or 70,000 Gold Client) or take the number of TAP-operated flights (segments) (25 Silver Client or 50 Gold Client) in your annual qualification period.

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