Alerts and informations

Restrictions for the transport of baggage on flights to and/or from Abidjan, Accra, Bissau, Dakar, Lomé, Praia, Sao Vicente and Sao Tome.

Due to space limitations on our aircrafts, during certain times of the year, purchase of extra baggage transportation is restricted for the following destinations and periods:
  • Travelling to Abidjan, Accra, Bissau, Dakar, Lomé, Praia, Sao Vicente and Sao Tome:
    • Summer - 20 June to 15 August 2019
    • Christmas – from 11 December 2019 to 6 January 2020
    • Easter – from 28 March to 12 April 2020
  • Departing from Abidjan, Accra and Lomé:
    • Summer - 20 June to 16 September 2019
    • New Year’s – 1 January 2020 to 7 January 2020
    • Easter – 13 April to 20 April 2020
On flights to Abidjan, Accra, Bissau, Dakar, Lomé, Praia, Sao Tome and São Vicente, and from Abidjan, Accra and Lomé transport of excess baggage will not be permitted, weight, size and/or extra pieces, past what is included in the baggage allowance of the acquired fare. The number of pieces accepted will be in accordance to what is indicated on the ticket and, for each piece, the sum of the three dimensions (height + length + width) cannot exceed 158cm, with a maximum weight of 23kg, in Economy and 32kg, in Executive class.

This restriction is applied to all tickets, regardless of the product that is acquired or the Passenger’s Frequent Flyer status, with the exception of tap|discount tickets, where it is possible to add the transport of one piece of baggage.

We present our sincere apologies for any inconvenience that this situation may cause.
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