TAP is pleased to welcome you to the TAP Premium Lounge before your next trip departing from Lisbon.
Your cooperation and compliance with the rules below will guarantee you greater comfort so that you can fully enjoy the available services. Your trip starts here.
The following is forbidden:
- Entering the TAP Premium Lounge without prior verification of eligibility
- Entry of passengers without an identification document
- Entry of unaccompanied minors
- Entry of animals, except for animals duly authorized and documented, which cannot be removed from the carriers in which they are transported (except for guide dogs)
- Consuming drinks or food other than those available in the TAP Premium Lounge
- Consuming any food or drink purchased outside the TAP Premium Lounge
- Removing crockery and/or any other object from the TAP Premium Lounge
- Lying down and/or resting your feet on the sofas or tables
- Smoking, including electronic cigarettes
- Walking around the TAP Premium Lounge barefoot and/or in underwear
- Using devices whose sound disturbs the tranquility of the environment inside the TAP Premium Lounge
- Capturing images or videos inside the TAP Premium Lounge without the proper authorization of TAP Air Portugal
- The consumption, by minors, of alcoholic beverages as it is dictated by the terms of the current law
- The use of any type of illegal object
- The consumption of any type of illegal substance
- The adoption of any illegal action or behavior
- The adoption of any inappropriate behavior, such as drunkenness, rude attitudes, aggressive attitudes or any act considered harmful and/or inappropriate for the environment and normal functioning of the TAP Premium Lounge
- Making it difficult for employees to perform their duties and/or refusing to comply with their instructions.
It is the client's duty to:
- Take care of the TAP Premium Lounge property, preventing damage to any object
- Respect the cleanliness and organization of the TAP Premium Lounge
- Be responsible for their own personal objects, documents and belongings in general
- Adopt an appropriate behavior and ensure a peaceful environment at the TAP Premium Lounge
- Consume any alcoholic beverage in a manner that is moderate and responsible
- Pay attention to their own flight boarding time.
TAP Premium Lounge employees reserve the right to ask clients who do not comply with the rules and duties described above to leave, and, if deemed appropriate, request the intervention of the Police.
