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Get 20% off when you leave your luggage with Cloakroom — Stopover

Luggage Storage - The Cloakroom

Porto, Portugal

Luggage Storage - The Cloakroom

Leave your luggage with us and get 20% off

Luggage Storage - The Cloakroom is a new service created for the modern-day tourist who wants more comfort when out and about. Cloakroom is here to end once and for all the hassle of taking your heavy bags with you wherever you go, when you arrive long before you can check in, or you only depart hours after handing in your key, or when travelling for business. 

Much more than just a locker service, we offer personalised assistance for travellers. Your luggage is safe with us, giving you quality time to enjoy your stay without all the extra weight. 

You can also make the most of our other services: transfers, tours, printing out your boarding pass, tips for tourists and stowage for longer periods.

How to get there

Porto shop

  • Bus: 305, 501, 507, 601, 703, 801 — Cordoaria (250 metres) 
  • Metro: the D Line — Estação de São Bento (800 metres) 
  • Train: São Bento train station (800 metres)
Aveiro shop
  • Access to the shop can be by car or on foot
  • Reference: Next to Ria de Aveiro


Porto shop

  • Open every day from 10a.m. to 7p.m. (other times on request)
Aveiro shop
  • Summer: 10 a.m. to 7 p.m. (closed on Mondays)
  • Winter: 10 a.m. to 8 p.m. (Monday to Friday)

Competition: Take the chance to win up to 72 hours in the luggage storage service

If you are going to make a Stopover in Porto benefit from an offer on the long-term luggage storage service (up to 72 hours). 

To qualify for this fantastic prize and experience Porto without dead weights or worries, just send us a creative phrase containing the expressions "Portugal Stopover," "TAP" and "The Cloakroom."

Only Stopover Clients can participate in this competition.



  1. Description
    1.1 The challenge is valid only for Clients with a Stopover reservation, with Stopover in Porto. 
    1.2 This competition is an initiative of TAP and The Biggest Cloakroom.
    1.3 The competition is in no way associated with Facebook or its associates. Facebook does not sponsor, evaluate or administer it.
    1.4 Who can not participate in the competition: TAP employees and / or agencies involved in the creation of the project, as well as their direct family members.
    1.5 It is expressly prohibited to assume the identity of another person or to act unlawfully in their name or on behalf of another.

  2. How it works
    2.1 To participate in the competition, each participant must:
    • Be a Stopover client with Stopover in Porto;
    • Be over 18 years old;
    • Access the competition by logging in to "My Stopover", with the Reserve Code and Last Name. Access the card called competition in their personal area;
    • Send the creative link containing the expressions "Portugal Stopover", "TAP" and "The Biggest Cloakroom".
    2.2 Only one participation per reservation is valid.
    2.3. Participation in the competition implies the fulfillment of all the requirements in the present Regulation by the participant.
    2.4 The winner will be announced on August 31st. 
    2.5 The winner will be contacted by email. 

  3. Delivery and withdrawal of the reward
    3.1 The Biggest Cloakroom is responsible for contacting the winners via the email provided when participating.
    3.2 4.2. In no case shall TAP and The Biggest Cloakroom be responsible for:
    * for losses, damages, thefts, delays or any other circumstance attributable to third parties that may affect the delivery of the prize.
    * for any damages or losses resulting from the attribution, acceptance, use and / or rejection of the prizes awarded.
    * for lost, delayed, invalid or corrupted entries, which will not be considered for participation in the competition.
    * for incomplete or failed electronic transmissions, as well as technical failures of any kind, including but not limited to malfunction of any network, hardware or software or unavailability of the Internet access service.
    3.3 The decision of TAP and The Biggest Cloakroom is sovereign and cannot be contested.
    3.4 TAP reserves the right to use the content of the entries in campaigns and / or other materials, including among the entries who have not won. We also reserve the right to cancel entries that are considered offensive or that completely steer away from the goal of the competition.

  4. Disqualification factors
    4.1 TAP reserves the right to exclude from the competition, without prior notice, all participants who do not comply with the terms of this Regulation.
    4.2 TAP reserves the right to exclude from the competition, without prior notice, the participants who:
    * assume the identity of another (with or without its consent).
    * present false, inaccurate or incomplete data.
    * Try to change the rules and spirit of the competition.
    *try to defraud, hinder, alter or render useless the normal operation and course of the competition.

  5. Privacy and personal data
    5.1 The personal data indicated in the participation form are mandatory, being essential for the participation in the competition.
    5.2 The omission and / or inaccuracy of the data provided by the participants are their sole responsibility.
    5.3 Participants allow the data provided to be collected and processed by TAP for the purpose of contact and the prize award to the winner. TAP guarantees their confidentiality and security.

  6. Changes to the Regulation
    6.1 TAP reserves the right to change, suspend or cancel the competition, in situations of force majeur, without this entailing any compensation to the participants.
    6.2 TAP reserves the right to amend this Regulation with no prior notice, and the new rules shall apply as soon as it is disclosed.