DiscountAirport taxes only
ClassicAirport taxes only
ExecutiveAirport taxes only
Top ExecutiveFully refundable
Your travel plans can change unexpectedly. When this happens, this page provides information on the options available to you.
Before asking for a refund, it is important to know that:
- The online refund request is only available for tickets purchased directly from TAP. If your booking was made through a travel agency, contact the agency to request your refund. If it is not possible to resolve the situation with the travel agency, contact the TAP Contact Center.
- If you purchased your ticket with TAP Miles&Go miles, you can submit the request for a refund of the airport taxes here. The refund of the Miles must be requested through the TAP Contact Center. Penalties may be applied for the refund of TAP Miles&Go miles.
- For more information about the conditions of TAP refunds, see our frequently asked questions.