Service fees

Changes after Award Ticket issuance (except Gold Clients) € 50
Service charge - No-show € 80
Service charge - Victoria Service Centre or at TAP desks:
Domestic flights (Continental Portugal, Azores, Madeira) 10€
Europe and North of Africa 25€
Other destinations 40€
Service charge - Online Award Bookings:
Domestic flights (Continental Portugal, Azores, Madeira) 5€
Europe and North of Africa 17€
Intercontinental flights 25€
Re-crediting of miles:
Miles and Silver Clients: European flights € 80
Miles and Silver Clients: other destinations € 120
Gold Clients and TAP AMEX Platinum (as passengers): All destinations € 80
    • Changes after Award Ticket issuance (except Gold Clients)
      50 €
    • Service charge - Victoria Service Centre or at TAP desks:
    • Domestic flights (Continental Portugal, Azores, Madeira)
      10€
    • Europe and North of Africa
      25€
    • Other destinations
      40€
    • Service charge - Online Award Bookings:
    • Domestic flights (Continental Portugal, Azores, Madeira)
      5€
    • Europe and North of Africa
      17€
    • Intercontinental flights
      25€
    • Service charge - No-show
      80 €
    • Re-crediting of miles:
    • Miles and Silver Clients: European flights
      80 €
    • Miles and Silver Clients: other destinations
      120 €
    • Gold Clients and TAP AMEX Platinum (as passengers): All destinations
      80 €
* Amounts apply from 11 January 2018.
  Taxes payment is applicable for each passenger.
  Applicable to all Award Tickets issued with TAP, Star Alliance and Victoria partners.

Terms and conditions

  1. After award ticket issuance, only the date of travel or flight number (time) can be changed. Is is not possible to change the booking class or route.
  2. All Award Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
  3. The service charge for Victoria Service Centre is not refundable.
  4. Amounts updated and posted on the site on 10 January 2018.