Special needs
Your well-being is our priority.
Travel rested and without any worries!
We provide services that aim to help you reach your destination in maximum comfort.
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Wheelchairs
TAP provides assistance on the ground and on board to all passengers with reduced mobility.
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Medical assistance
We have created all the conditions so you travel in safety and comfort.
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Pregnant women
If you are pregnant and travelling, see the care you must take before and during the flight.
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Seats on board
Have you thought about the comfort that this option will give you?
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Deaf passengers
A special service aimed at passengers with hearing impairments.
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Blind passengers
Learn about the assistance available for blind passengers.
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Health problems
See the health problems that require doctor’s authorisation before boarding.
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Assistance animals
Complete information about the conditions for transporting assistance animals.
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Special assistance request
Request for assistance to people with special needs – Make your special assistance request before travelling.
Please note:
To ensure availability, special assistance services must be booked up to 48 hours prior to the trip.
Request special assistance