Support panel – Need help?

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Illustration consisting of three elements. In the center, there is a white information icon with a dark green outline. In the background, on the left side, there is a green calendar with small red crosses scattered randomly on the squares of the days, and on the right side, a computer monitor with various inscriptions on the screen.
Yes. You can make the online request in this page.

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Help videos

Watch our help videos and find an interactive answer to your questions!
  • Illustration consisting of four elements. On the left side, there are headphones in shades of green connected by a wire to a smartphone in shades of green and red that has a symbol of a musical note on the screen. In the center, there is an airplane seat and, on the right side, a green pillow-shaped rectangle with the logo of the program “ganhar asas” (gain wings) in the center.
    Winning Wings Program
    Leave behind your fear of flying, there’s a world out there that can’t wait to meet you.
  • TAP Flight Pass
    Buy a TAP Flight Pass and save up to 40% on each journey.
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Contacts

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Online support

Phone

Monday to Sunday: Available 24 hours a day.

Call to national landline.
The cost of communications depends on the tariff agreed with your operator.

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