MilesOnly and Miles&Cash Tickets and Award Tickets are a benefit for all TAP Miles&Go Frequent Flyer Programme clients. Miles earned through the programme can be exchanged for travel on TAP flights or flights on Star Alliance network airlines and other airline partners.
Is it possible to book a TAP Miles&Go MilesOnly or Miles&Cash Ticket online?
Yes. You can book your TAP Miles&Go MilesOnly or Miles&Cash Ticket online for any TAP flight. Please go to "Book with Miles" to book a TAP Miles&Go MilesOnly or Miles&Cash Ticket online. To book other TAP Miles&Go awards, please contact your TAP Miles&Go Service Centre.
How many miles are needed for a MilesOnly, Miles&Cash or Award Ticket?
Check the website to find out how many miles you need to take your dream journey with TAP or one of our Airline Partners. The miles needed are determined based on the origin and destination of the flights and the airlines booked.
Can I book a MilesOnly, Miles&Cash or Award Ticket for someone else with my miles?
Yes. You can use your miles to buy MilesOnly, Miles&Cash or Award Tickets for yourself or anyone else. However, if you're not travelling and wish to booka flight for someone else with your miles, you will have to send us a signed authorisation with a copy of an ID document verifying your signature. This process makes the use of your miles more secure and ensures that no tickets are issued without your permission.
Can I book a MilesOnly, Miles&Cash or Award Ticket for a baby?
No. MilesOnly, Miles&Cash and Award Tickets are only available for adults and children aged 2 to 11 years. Children aged 0 to 2 do not occupy a seat. This means that you can book an adult MilesOnly, Miles&Cash or Award Ticket and then ask the TAP Contact Centre to issue a child's ticket.
Can I book a MilesOnly, Miles&Cash or Award Ticket for an unaccompanied minor?
Yes, if the child is aged between 5 and 11. You will have to make the booking at the TAP Miles&Go Customer Service Centre. There are special procedures, so it is not possible to book unaccompanied minors online.
What are the general rules for children under 12 travelling alone?
All children under 12 years of age travelling alone are considered unaccompanied minors.If you want to book with a MilesOnly, Miles&Cash or Award Ticket for a child under 12 travelling alone, you will have to contact our TAP Miles&Go Customer Service Centre or a TAP office near you.Click here for the rules on children under 12 travelling alone.
A codeshare flight is one sold under the code of more than one airline. You can use your air miles to book TAP-operated flights. For example, if you want to make a booking with TAP on a flight operated by Olympic Airways, you will not be able to do so with an Award Ticket, a MilesOnly Ticket or a Miles&Cash Ticket. You can use your air miles to book flights operated by TAP, Star Alliance Network airlines or our other partner airlines, where this type of award is allowed.
Use of a face mask is mandatory on board all TAP flights. Therefore, all our passengers must be equipped with one and guarantee that it is used during the entire duration of the journey.
Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.