Service fees

Find out how Service Fees are applied

Service fees applied to award tickets
Miles and Silver
Gold
Service fees for ticket changes
Ponte Aerea flights: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight
30 EUR / USD
Exempt
Ponte Aerea flights: Fee applied when changing a flight to a date other than the day of the original flight
60 EUR / USD
Exempt
Continental and Intercontinental Flights: Fee applied to changes made after the ticket has been issued
60 EUR / USD
Exempt
Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded
50 EUR/USD
Exempt
Service fees for no-shows
Ponte Aerea flights: Fee applied for No-Show
100 EUR / USD
100 EUR / USD
Continental and Intercontinental Flights: Fee applied for No-Show
100 EUR / USD
100 EUR / USD
Service fees for reinstating miles
Continental Flights
100 EUR / USD
80 EUR / USD
Intercontinental Flights
140 EUR / USD
112 EUR / USD
Upgrade with miles: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded
80 EUR / USD
Exempt
Service fees for using the TAP Mile&Go Assistance Center or TAP counters
Ponte Aerea Flights: Fee applied when issuing an award ticket
15 EUR / USD
15 EUR / USD
Continental TAP Flights: Fee applied when issuing an award ticket
25 EUR / USD
25 EUR / USD
Intercontinental TAP Flights: Fee applied when issuing an award ticket
40 EUR / USD
40 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied when issuing an award ticket
30 EUR / USD
30 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied when issuing an award ticket
45 EUR / USD
45 EUR / USD
Service Fees to Reward bookings
Ponte Aerea Flights: Fee applied to online issuances
5 EUR / USD
5 EUR / USD
Continental TAP flights: Fee applied to online issuances
17 EUR / USD
17 EUR / USD
Intercontinental TAP flights: Fee applied to online issuances
25 EUR / USD
25 EUR / USD
Flights with Star Alliance and other Continental airline partners: Fee applied to online issuances
25 EUR / USD
25 EUR / USD
Flights with Star Alliance and other Intercontinental airline partners: Fee applied to online issuances
40 EUR / USD
40 EUR / USD
Service fees applied to award tickets
Miles and Silver
Service fees for ticket changes
  • Ponte Aerea flights: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight
    30 EUR / USD
  • Ponte Aerea flights: Fee applied when changing a flight to a date other than the day of the original flight
    60 EUR / USD
  • Continental and Intercontinental Flights: Fee applied to changes made after the ticket has been issued
    60 EUR / USD
  • Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded
    50 EUR/USD
Service fees for no-shows
  • Ponte Aerea flights: Fee applied for No-Show
    100 EUR / USD
  • Continental and Intercontinental Flights: Fee applied for No-Show
    100 EUR / USD
Service fees for reinstating miles
  • Continental Flights
    100 EUR / USD
  • Intercontinental Flights
    140 EUR / USD
  • Upgrade with miles: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded
    80 EUR / USD
Service fees for using the TAP Mile&Go Assistance Center or TAP counters
  • Ponte Aerea Flights: Fee applied when issuing an award ticket
    15 EUR / USD
  • Continental TAP Flights: Fee applied when issuing an award ticket
    25 EUR / USD
  • Intercontinental TAP Flights: Fee applied when issuing an award ticket
    40 EUR / USD
  • Flights with Star Alliance and other Continental airline partners: Fee applied when issuing an award ticket
    30 EUR / USD
  • Flights with Star Alliance and other Intercontinental airline partners: Fee applied when issuing an award ticket
    45 EUR / USD
Service Fees to Reward bookings
  • Ponte Aerea Flights: Fee applied to online issuances
    5 EUR / USD
  • Continental TAP flights: Fee applied to online issuances
    17 EUR / USD
  • Intercontinental TAP flights: Fee applied to online issuances
    25 EUR / USD
  • Flights with Star Alliance and other Continental airline partners: Fee applied to online issuances
    25 EUR / USD
  • Flights with Star Alliance and other Intercontinental airline partners: Fee applied to online issuances
    40 EUR / USD
Gold
Service fees for ticket changes
  • Ponte Aerea flights: Fee applied to flight changes on the same day of the original flight, with a confirmed seat booking, before the original flight
    Exempt
  • Ponte Aerea flights: Fee applied when changing a flight to a date other than the day of the original flight
    Exempt
  • Continental and Intercontinental Flights: Fee applied to changes made after the ticket has been issued
    Exempt
  • Changes to upgrades with miles: Fee applied to early upgrade changes and upgrades. Upgrade auctions excluded
    Exempt
Service fees for no-shows
  • Ponte Aerea flights: Fee applied for No-Show
    100 EUR / USD
  • Continental and Intercontinental Flights: Fee applied for No-Show
    100 EUR / USD
Service fees for reinstating miles
  • Continental Flights
    80 EUR / USD
  • Intercontinental Flights
    112 EUR / USD
  • Upgrade with miles: Fee applied for canceling an early upgrade, an upgrade, and a last-minute upgrade. Upgrade auctions excluded
    Exempt
Service fees for using the TAP Mile&Go Assistance Center or TAP counters
  • Ponte Aerea Flights: Fee applied when issuing an award ticket
    15 EUR / USD
  • Continental TAP Flights: Fee applied when issuing an award ticket
    25 EUR / USD
  • Intercontinental TAP Flights: Fee applied when issuing an award ticket
    40 EUR / USD
  • Flights with Star Alliance and other Continental airline partners: Fee applied when issuing an award ticket
    30 EUR / USD
  • Flights with Star Alliance and other Intercontinental airline partners: Fee applied when issuing an award ticket
    45 EUR / USD
Service Fees to Reward bookings
  • Ponte Aerea Flights: Fee applied to online issuances
    5 EUR / USD
  • Continental TAP flights: Fee applied to online issuances
    17 EUR / USD
  • Intercontinental TAP flights: Fee applied to online issuances
    25 EUR / USD
  • Flights with Star Alliance and other Continental airline partners: Fee applied to online issuances
    25 EUR / USD
  • Flights with Star Alliance and other Intercontinental airline partners: Fee applied to online issuances
    40 EUR / USD

The amount in USD will be charged according to the current exchange rate.

Taxes payment is applicable for each passenger.

Applicable to all MilesOnly, Miles&Cash and Award Tickets issued with TAP, Star Alliance and TAP Miles&Go partners.

  • Once MilesOnly or Miles&Cash tickets have been issued (TAP-operated flights only), it is only possible to change the date or flight number (time) and class (in the event there is no availability in the original flight class on the new date on payment of Award Miles in executive class). The route cannot be changed. As passengers, Gold Clients are exempt from date and flight number change fees.
  • All MilesOnly and Miles&Cash Tickets may be cancelled up to 24 hours before departure, providing they have not been partially used and are still valid. Miles will be re-credited with the initial validity date.
  • The service charge for TAP Miles&Go Service Centre is not refundable.
  • The carrier surcharge (YR) and the fee (YQ) on Award Tickets are non-refundable.
  • Values were updated and published on the site on October 10, 2022.
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