Alerts and informations

15-inch MacBook Pro Battery Recall Program

Apple have identified a battery fault in a number of older generation MacBook Pro (Retina, 15-inch) models; which may pose an overheat/fire risk. As a result they are recalling affected devices to allow for a battery replacement.

The affected devices were sold primarily between September 2015 and February 2017 and are linked only to certain serial numbers. To ascertain whether a device is impacted the following link should be used: https://support.apple.com/en-gb/15-inch-macbook-pro-battery-recall.

If confirmed as an affected device, Apple has stated it should not be used and that owners should contact them for a free battery replacement.

Given that passengers safety is our top priority, affected devices should not be checked in to hold luggage, plugged in or used onboard our aircraft.
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