My flight is scheduled and I want to cancel or change it

 

Changes and refunds will be processed according to the terms and conditions of the fares you have purchased; more information here.

Reschedule flight
    TAP charges no change fees for flights booked until December 31, 2021.

    You can reschedule your flight online.

Voucher refund
    • You must book your flight within 1 year and travel up to 360 days after booking;
    • Easy online issuance;
    • Total or partial use of the voucher is allowed.
Refund to the original payment method
    You can request a ticket refund, according to the terms and conditions of the fare you have purchased, to the original payment method.

 

Note:

The online refund request is only available for tickets purchased directly from TAP. If you made your booking via a travel agency, please contact them to request your refund. If you are unable to solve the situation directly with your agency, please contact our support team.