Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.
If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.
Checked baggage Check whether your baggage was transported on your flight.
Where is my bag? Track your bags.
Lost & Found If your baggage is late, you can fill out the form online and avoid queues at the airport. You can do it up to 24 hours after your landing. This service is unavailable if your destination is in Brazil (except Sao Paulo - Guarulhos), Italy, or the United Kingdom due to legal restrictions.