Contacts - General, Corporate and Victoria

  • Book flight
    Viagem
    Stopover
    toolbarsearch
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Number of passengers
    Book with:
    toolbarreservation
    Rent-a-car Hotel Transfers See all book options
  • Manage booking 
    toolbarchooseone
    Cancel/Refund Time to Think
    Manage booking 
    Enter your booking code
    Additional information
    Your booking code is contained in the electronic ticket you will receive by e-mail.
    Close
    Print your receipt
    Additional information
    Your ticket number is contained in the electronic ticket you will receive by e-mail.
    Close
    Rent-a-car Hotel Transfers See all book options
  • Check-in
    toolbarmanagecheck
    Enter your booking details
    Additional information
    Your booking code is contained in the electronic ticket you will receive by e-mail.
    Close
    Additional information
    Insert here your Victoria Client Number.
    Close
  • Flight information
    toolbarchooseone
    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the number of the flight you are searching for
    Close

Contacts

We’re always here to help. Here are the different ways of talking to us.

Online support

Phone

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Other forms of contact

Customer service for deaf passengers

Other contacts

Victoria
TAP Head Office

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

victoria@tapvictoria.com

Write to us

Victoria Programme
Apartado 50194
1704-801 Lisbon
Portugal

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Local Offices

Choose a location:

Contact Center

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Other forms of contact

Customer service for deaf passengers

Lost & Found

(+351) 707 205 700

Customer Service desk

Aeroporto de Lisboa, 1704-801 Lisboa, Portugal
05:00 am - 12:00 pm
From the 18th of January, TAP’s Ticket desk, at Lisbon airport, has been closed, all services previously provided by the Ticket Desk will be assumed by the Customer Service desk (in the check-in area).