Contacts - General, Corporate and TAP Miles&Go

  • Book flight
    Viagem
    Stopover
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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    Book with:
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    Rent-a-car Hotel Transfers See all book options
  • Manage booking 
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    Manage booking 
    Enter your booking code
    Additional information
    Your booking code is contained in the electronic ticket you will receive by e-mail.
    Close
    Print your receipt
    Additional information
    Your ticket number is contained in the electronic ticket you will receive by e-mail.
    Close
    Rent-a-car Hotel Transfers See all book options
  • Check-in
    toolbarmanagecheck
    Enter your booking details
    Additional information
    Your booking code is contained in the electronic ticket you will receive by e-mail.
    Close
    Additional information
    Insert here your TAP Miles&Go Client Number.
    Close
  • Flight information
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    Gerir Estado do Voo
    Enter flight information
    Additional information
    Enter the number of the flight you are searching for
    Close

Contacts

We’re always here to help. Here are the different ways of talking to us.

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Other contacts

TAP Miles&Go
TAP Head Office

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

customer@tapmilesandgo.com

Write to us

TAP Miles&Go Programme
Apartado 50194
1704-801 Lisbon
Portugal

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Local Offices

Choose a location:

Contact Center

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Lost & Found

(+351) 707 205 700

Customer Service desk

Aeroporto de Lisboa, 1704-801 Lisboa, Portugal
05:00 am - 12:00 pm
From the 18th of January, TAP’s Ticket desk, at Lisbon airport, has been closed, all services previously provided by the Ticket Desk will be assumed by the Customer Service desk (in the check-in area).