Contacts - General, Corporate and Victoria

  • Book flight
    Viagem
    Stopover
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    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for bookings made online with miles for flights operated by TAP and TAP Express. Please contact us through the Victoria Assistance Centre.
    Number of passengers
    Book with:
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    Rent-a-car Hotel Transfers See all book options
  • Manage booking 
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    Manage booking 
    Enter your booking code
    Additional information
    Your booking code is contained in the electronic ticket you will receive by e-mail.
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    Print your receipt
    Additional information
    Your ticket number is contained in the electronic ticket you will receive by e-mail.
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    Rent-a-car Hotel Transfers See all book options
  • Check-in
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    Enter your booking details
    Additional information
    Your booking code is contained in the electronic ticket you will receive by e-mail.
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    Additional information
    Insert here your Victoria Client Number.
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  • Flight information
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Contacts

We’re always here to help. Here are the different ways of talking to us.

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone and Skype

00 223 70 010 505
Monday to Sunday: 24h

Other forms of contact

Customer service for deaf passengers

Other contacts

Victoria
TAP Head Office

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

victoria@tapvictoria.com

Write to us

Victoria Programme
Apartado 50194
1704-801 Lisbon
Portugal

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Local Offices

Choose a location:

Contact Center

00 223 70 010 505
Monday to Sunday: 24h

Other forms of contact

Customer service for deaf passengers

Ticket Desk

+221 33 849 4737
Fax: +221 33 822 1420
cto.dkr@tap.pt
tapportugal.senegal@tap.pt
Immeuble Yoro Basse, r/c, Avenue Mandela, nr 14 
B.P. 3321
Dakar
Monday to Friday: 09:00 am - 05:30 pm
Holidays: 01 January, 04 April, 01 May, 15 August, 01 November, 25 December, Easter, Pentecostes, Maouloud, Tabascky, Korité and Gamou.