A Caucasian girl dressed in a white shirt and with a headset on her head is smiling while serving a TAP Premium client.

At the airport

Premium Customer Center

An area where you can deal with all matters related to your trip.

Do you have Basic fare tickets for flights to/from Europe and North Africa that have started a segment of the trip until 10/11/2022?

Currently, the Basic fare is available for Intercontinental flights only. However, if you have Basic fare tickets to flights from/to Europe or North Africa with the trip beginning up to 10/11/2022, click on "Find out more" to see all the conditions and services included in this fare.

Find out more

Exclusive service

An innovative, one-stop area in Lisbon Airport where you can get all the help you need.

Here you can deal with any matter related to your trip with our efficient, specialized service.

When flying as a [premium passenger] you have free access to the special Premium Customer Center desks to:

Ensure a faster check-in;
Get answers to any questions or doubts you may have;
Get help for more efficient boarding.

Who can use it?

	Discount	Basic	Classic	Plus	Executive	Top executive
TAP Passenger	X	X	X	X	✓	✓
TAP Miles&Go Gold	✓	✓	✓	✓	✓	✓
Star Alliance Gold	✓	✓	✓	✓	✓	✓
TAP Platinum Visa	X	✓	✓	✓	✓	✓