RESERVATION INFORMATION

Seats on board

Comfort and design

When you fly with us you will enjoy a completely different interior: one that is more modern, spacious, and comfortable. There are Portuguese-designed Recaro seats in all classes. 

We have invested in the design with the help of leading Portuguese companies that specialize in skins and leather and who are responsible for the entire interior design of the cabin.

TAP Products


When booking your flight, you can choose from several fares - from the least expensive fare, with fewer benefits, to the most expensive class, with more associated benefits. 

You can thus decide how you want to fly and pay only for what you need.

One of the benefits associated with your fare is the early booking of seats.
Discover what TAP product you’ve purchased and the benefits of your tariff.
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Flight extras


If your fare does not allow you to choose your seat in advance or to bring all the luggage you need, you can do it later. Just add the extras you need to your reservation. Learn more here.

Seats on board

Now we are offering you the chance to reserve a seat in that part of the aircraft you prefer and in which you feel most comfortable. Make sure you travel in your preferred area before arriving at the airport (excluding Lisbon-Porto/Porto-Lisbon flights).

We have created three areas in the economy class cabin: Standard, Preferred, and Extra Legroom (emergency exits):
  • Extra Legroom / Emergency exit - emergency exit rows between Preferred and Standard areas;
  • EconomyXtra or Preferential Area - front rows - from the first row of Economy Class to the row before the Extra Legroom seats. Except in the A321 fleet, where it is up to row 15 (red seats);
    • Leg Space area - first row (available on A330-900 / A330-200 / A321LR).
  • Standard area - from the row after Extra Legroom to the last row of Economy Class (green seats);


Economy can be Xtraordinary!

This new seating area is available on select medium- and long-haul routes on the new A330-neo and A321-neo. See in which planes this area is available (PDF, EN).

Medium haul:

This area is located in the front rows of Economy Class and offers seats with extra space, reclining chairs with headrest adjustment, tablet holder, access to power supply, and the possibility of a USB connection.

Long haul:

Also located in the front rows of the Economy Class (red chairs), the Long Course Economy Xtra offers more spacious reclining seats with headboard adjustment, entertainment monitor, power outlets and USB, headset and reserved luggage space.
Seat reservation
    • Standard Area - Travel with who you like most!
    • Preferential Area - All seats recline
    • Extra Legroom Area / Emergency exit - More legroom!
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Terms and conditions for reserving Extra Legroom / Emergency exit seats:

To reserve this type of seating you must:
  • Understand and speak Portuguese and/or English;
  • Be able to move quickly;
  • Be over the age of 12 (these seats are not open to children, accompanied or unaccompanied, or babies);
  • Not have a cabin animal;
  • Not be a deportee, considered an inadmissible passenger or be in custody;
  • No physical or sensory impairment that may imply difficulty in understanding written or verbal instructions. 

We know comfort is essential on a flight, so find out all there is to know about our new seats!
 

A330

Aircraft

 Class Seat pitch Seat width Seat recline
A330 neo Extra Legroom Area /
Emergency exit		 57" (145 cm)  17.4" ( 44 cm) 10°
Preferential / EconomyXtra  Area 34" (86 cm)  13º
Standard Area 31" (79 cm) 10º
A330 - 200 Extra Legroom Area / 
Emergency exit
 55" (140 cm) 17.3" (44 cm) 10º
Preferential / EconomyXtra Area 34'' (86 cm) 13º 
Standard Area  31" (79 cm) 10º
 

A321

Aircraft

 Class Seat pitch Seat width Seat recline
A321 neo /
A321		 Extra Legroom Area /
Emergency exit
 48'' (121,90 cm) 17.5'' (44,45 cm)
 8,4° **
  Area 33'' (83,82 cm)* 8,4°
Standard Area   28'' (71,12 cm) 17.3'' (43,94 cm)  -
A321 LR   Area  32” / 33” (81,28 cm / 83,82 cm) 17.72” (45 cm)  5" 
Standard Area  31” (78,74 cm)  17.72” (45 cm)  4" 
* The red chair at door 2 has a pitch of 48”, while the green chair at door 3 has a pitch of 51”.
** The red zone emergency exit. The green chair in the emergency exit does not recline.

A320

Aircraft

 Class Seat pitch Seat width Seat recline

A320 neo /
A320
 Extra Legroom Area /
Emergency exit		 34'' (86,36 cm) 17.5'' (44,45 cm) 8,4° **
 Preferential Area  33'' (83,82 cm)* 8,4°
Standard Area   28'' (71,12 cm) -  
* Only the second row of the emergency exit has a pitch of 34”.
** Red zone emergency exit. The green chair in the emergency exit does not recline.

A319

Aircraft

 Class Seat pitch Seat width Seat recline
A319
 Extra Legroom Area /
Emergency exit		  33'' (83,82 cm) 17.5'' (44,45 cm)
 8,4° **
 Preferential Area 33'' (83,82 cm)*  8,4°
Standard Area   28'' (71,12 cm)  17.3'' (43,94 cm) - 
* The seat pitch in the emergency row is the same as in the “Preferential ” area (33’’).
** Red zone emergency exit. The green chair in the emergency exit does not recline.

Embraer

Aircraft

 Class Seat pitch Seat width Seat recline
Embraer 195 / 
Embraer 190
 Extra Legroom Area /
Emergency exit		 39.5" (100,33 cm) 21.25" (53,98 cm) 9°
Preferential Area* 34'' (86,36 cm)
Standard Area  31" (78,74 cm)
* Rows 1 to 5 (inclusive), regardless of the class configuration inside the aircraft.

ATR

Aircraft

 Class Seat pitch Seat width Seat recline
ATR 72 30" (76,2 cm) 16.8" (42,7 cm) 3°

Frequently Asked Questions

How long does it take to reserve a seat?

Seats are available for reservation at any time. In the case of tickets without this benefit included, and should you not wish to pay extra for this service, seats are allocated automatically at check-in (either online or at the airport). Any changes are charged for depending on the TAP Product and the seat requested.

This service is not applicable on the Air Shuttle between Lisbon and Porto or vice versa.

How do I reserve a seat?

There are three ways to reserve a seat:
*Any decision to move to a seat that must be paid for (requires credit card) cannot be altered.

Who is exempt from the payment of seat reservations?

Passenger Exemption Exempted Companion Notes
TAP Navigator  Yes Unlimited*  
TAP Miles&Go Gold Yes -  
TAP Miles&Go Silver Yes - Available for Standard seats only
TAP Miles&Go No -  
TAP Corporate TOP Yes - Except Extra Legroom area
TAP AMEP No -  
Star Alliance Gold No -  
Star Alliance Silver No -  
G Class (Groups) Yes - Except Preferential and Extra Legroom seats
X Class (TAP Miles&Go - Economy) Yes - Except Preferential and Extra Legroom seats
I Class Yes -  
Infants Yes Unlimited* Not possible to travel on exit row
Baby Baskets Yes Unlimited* Not possible to travel on exit rowSpecific places for Baby Baskets
Unacompanied Minors Yes - Specific places for Unacompanied Minors
Pets in cabin No - Not possible to travel on exit row
*exempted companion if they are in same reservation.

When is there a right to a refund?

  • If you are allocated a cheaper seat. Should this happen you will be refunded the price difference in vouchers;
  • In involuntary cases (for example missing a connection through a fault of the company) you will receive a full refund of the price of the service you did not receive.
Under what circumstances is there no right to a refund?
  • If you are allocated a different seat, but one of the same type;
  • If you cancel your flight you will not be eligible for a refund, although you may receive a voucher to use on the same service within 12 months of issue;
  • If you book an emergency exit seat without meeting the requirements.

What happens if the aircraft is changed?

Our system will do all it can to replace the seat you selected with another offering the same characteristics. The chosen/allocated seat row may also be changed; however, the system will ensure you are allocated a new seat of the same type. For instance, seat 4C, which is a “Preferred” seat, may be changed to 6D, which is also a “Preferred” seat.