ON BOARD

Connectivity

Even up in the clouds, you can access the Internet and travel to other worlds.

Stay in touch with your loved ones down here while you are up there

While traveling, let your family and friends know your expected time of arrival via written messages, send work emails, or simply tell your friends on social media that you are traveling with TAP. Now it is a lot easier to keep in touch with the world while you’re in the clouds!

Free messaging via wi-fi

On board the new A330neo and A321LR aircraft we offer free and unlimited written messaging, exclusively through wi-fi.

Stay connected in the sky

Our mobile and wi-fi services let you keep in touch with your business, family, and friends by email, written messages, and on social media.


2 ways to stay connected 

1- Wi-fi

Follow these steps to connect to our mobile network via wi-fi:
Activate the wi-fi on your device.
Connect to the wi-fi network.
Open your browser and go to onboardwifi.flytap.com
Benefits:
  • Free messaging,
  • Complete cost control.
  • A number of payment options are available - credit card, PayPal, iPass, etc.
  • Different packages available to meet your needs.

2 - GSM 3G/4G

Available 15 minutes after take-off. Follow these steps to connect to our mobile network:
Disconnect flight mode and wi-fi.
Enable data roaming. You will be connected automatically.
If not, then select the AeroMobile network manually.
 
You will receive a welcome message once you are connected.
International roaming charges apply.
Benefits:
  • Make sure you have roaming enabled.
  • No need for a credit card, registration, or logins.
  • Use it like you would on the ground.
  • Your operator will add any charges to your bill.
  • Only pay for the data you use.
  • Supports text messaging. 
  • Provides access to your voicemail.
     
Useful information
We recommend that automatic download settings and updates be disabled on your device to minimize data use. From 20,000 feet you can disable flight mode and communicate as if you were on the ground. You can make calls and send text messages. Roaming charges within the aircraft are set by your cell phone service operator. Please check the prices with your operator.