Contacts – general, corporate and Victoria

  • Book flight
    Viagem
    Stopover
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    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Travel dates
    Travel dates

    First flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.

    Second flight

    Delete flight
    They are only eligible for reservations made online with miles for flights operated by TAP and TAP Express. Please contact us through the TAP Miles&Go Assistance Centre.
    Number of passengers
    Book with:
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    Rent-a-car Hotel Transfer See all book options
  • Manage reservation 
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    Manage reservation 
    Enter your reservation code
    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
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    Print your receipt
    Additional information
    You can find your ticket number written on the electronic ticket that was emailed to you.
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    Rent-a-car Hotel Transfer See all book options
  • Check-in
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    Enter your reservation information
    Additional information
    You can find your reservation code on the electronic ticket that was emailed to you.
    Close
    Additional information
    Insert here your TAP Miles&Go Client Number.
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  • Flight information
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    Gerir Estado do Voo
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    Enter the flight number you would like to search for.
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Contacts

We’re always here to help. Here are the different ways you can talk to us.

Talk to us Send us your suggestions, praise or complaints. Tell us what we can do to ensure you have the best travel experience. Contact us

Online support

Phone

707 205 700
(+351) 21 843 11 00
Monday to Sunday: 24h

Other contacts

TAP Miles&Go
TAP Head Office

Help Center

(+351) 707 205 700
Portugal
Monday to Sunday: 24h

Email

customer@tapmilesandgo.com

Write to us

Victoria Programme
Apartado 50194
1704-801 Lisbon
Portugal

Contacts

(+351) 218 415 000

Write to us

Aeroporto de Lisboa 
1704-801 Lisbon
Portugal

Local Offices

Choose a location:

General Sales Agent Office

+ 5255 5596 3550
mexreservaciones@aviareps.com
263 Lafayette Street, 3rd FL
Newark, NJ 07105
USA
Monday to Friday: 09:00 am - 05:00 pm (New York Local Time)

Customer Care

talktoususa@tap.pt

Lost & Found

+ 5255 5596 3550
mexreservaciones@aviareps.com
Newark Liberty International Airport, Terminal B
Newark, NJ 07114
USA
Every day: 12:00 am - 08:00 pm (New York Local Time)