Requests and Claims
Send us your request for information or claim.
If something on your trip did not go as expected, file a complaint.
You may be entitled to compensation or assistance as described in our Conditions of Carriage.
Simply fill in this form or send an e-mail.
Select the reason for your contact
Information
I have a question related to the TAP Miles&Go Programme.
Claims
I have a problem and I'm looking for a solution.
Information
I have a question related to the TAP Miles&Go Programme.
Claims
I have a problem and I'm looking for a solution.