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Contact form - Send requests, suggestions or complaints

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Send us your information requests, praise, suggestions or complaints.

If something went wrong with your flight, see here how to make a complaint.
You may be entitled to compensation or assistance as described in our transport conditions.
All you need to do is fill out the webform or send us an email.

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Information and general requests Send us your queries and requests for clarification about TAP and its services.

Information and TAP Miles&Go requests Select this option if you have any queries or concerns about the TAP Miles&Go Programme.

Suggestions or praise Share your suggestions and good experiences.

Complaints Have you any issues that need to be solved? Let us know how we can help you.

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