A Caucasian girl dressed in a white shirt and with a headset on her head is smiling while serving a TAP Premium client.
At the airport

Premium Customer Center

An area where you can deal with all matters related to your trip.

Exclusive service

An innovative, one-stop area in Lisbon Airport where you can get all the help you need.

Here you can deal with any matter related to your trip with our efficient, specialized service.

When flying as a [
premium passenger] you have free access to the special Premium Customer Center desks to:

  • Ensure a faster check-in;
  • Get answers to any questions or doubts you may have;
  • Get help for more efficient boarding.

Who can use it?

Discount Basic Classic Plus Executive Top executive
TAP Passenger X X X X
TAP Miles&Go Gold
Star Alliance Gold
TAP Platinum Visa X
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Flying Business Class
Your comfort comes first in TAP Business Class.
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Illustration consisting of a light green information board with dark green iconography concerning airport departures.

Begin your trip without hassles or delays.

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The perfect getaway before boarding, to either rest or work.

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Illustration consisting of a green computer screen with a white background. The screen shows a TAP airplane flying over two red geolocation icons, with an arched dotted line connecting the two points. On the top right corner of the screen there is a red seal with two white arrows, indicating check-in priority.
Premium Check-in

Find out about all the check-in options that TAP has to offer.

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