All the essential information on baggage is here.
Your baggage is important to you and to us. Travel with everything you need without having to worry about anything.

Everything about baggage

  • Carry-on baggage 115 cm/45 in.
    Economy class: 8 kg/17 lbs.
    Executive Class
  • Checked baggage

    158 cm/62 in.

    Maximum weight: 32 kg/70 lbs.

    Limit varies according to class/destination.
  • Special baggage You don’t have to leave anything at home.
  • Oversized baggage Learn about the conditions for traveling with oversized baggage aboard our aircraft.
  • Dangerous goods Your safety comes first.
  • Illustration with three elements. In the foreground, in the center, a hold bag with wheels, superimposed, in the upper right corner, by a seal with a question mark. In the background, to the left, a trip bag, and to the right a computer screen.
    Baggage problems Has your bag been lost or damaged? See the solutions.
  • Baggage recommendations Discover our recommendations for your baggage to travel safely.

Baggage tools

Everything you need to organize your baggage.
  • Where is my bag? Track your bags.
  • Lost & Found If your baggage is late, now you can fill out the form online and avoid lines at the airport. You can do it up to 12 hours after your landing. This service is unavailable if your destination is in Brazil (except Sao Paulo - Guarulhos), Italy, or the United Kingdom due to legal restrictions.